Business Services
Business services is a general term that describes work that supports a business but does not produce a tangible commodity. Information technology (IT) is an important business service that supports many other business services such as procurement, shipping and finance.
A good business service aligns IT assets with the needs of a company's employees and customers and support business goals, facilitating the ability of the company to be profitable. Documenting the value that an IT department provides to the business often involves an audit of IT infrastructure processes, the creation or updating of an IT service catalog and/or the provisioning of an employee self-service portal to improve communication.
Best Business Services Example
Computing
- Computing services such as a cloud infrastructure platform.
Networks & Communications
- Telecommunications such as an internet connection.
Management
- Management services such as a facility management service.
Software
- Software services such as a cloud-based sales automation platform.
Professional Services
- Professional services such as legal advice.
Consulting
- Work as a service. For example, an IT consultant who develops software for a firm based on a contract.
Training
- Training services such as onsite defensive computing training.
Finance
- Financial services such as a bond issuance.
Insurance
- Insurance services for businesses such as workers compensation insurance.
Travel
- Business travel such as a business class flight.
Events
- Event services such as an industry conference.
Food
- Food services that target business customers such as a catering service.
Marketing
- Marketing services including advertising, promotion and sales outsourcing.
Research
- Research such as competitive intelligence.
Media
- Media services such as video production for a corporate message.
Distribution
- Distribution services such as an import/export service in a foreign market.
Supply
- Supply related services such as a business-to-business ecommerce site for ordering office supplies.
Printing & Prototyping
- Production of small runs of things such as a product prototype.
Production
- Production services such as a contract manufacturer.
Engineering
- Engineering services such as a firm that tests electronics products for standards compliance.
Design
- Design services such as a graphics design firm that produces logos, signs, packaging, publications and web graphics for business customers.
Utilities
- Utility services such as a solar panel installer that charges commercial customers based on power consumption.
Real Estate
- Real estate services such as office and retail space.
Quality of Life
- Services related to employee quality of life such as medical, daycare and fitness services.
Logistics
- Logistics services such as a warehouse or transportation service.
Waste Management
- Waste management such as recycling of cardboard.
