MGT503 Assignment 1 Solution fall 2017

mgt503 ASSIGNMENT 1 SOLUTION FALL 2017

Dear Students, Here You can read and download MGT503 Assignment No.1 Solution Fall - 2017 and discussion about Assignment MGT503. MGT503 Assignment Due Date: 14 November, 2017. Assignment Total Marks: 10. You can Also Download Midterm Solved Past Papers, Final term Solved Past Papers, GDB Solutions, Assignment Solutions, and Solved Quizzes files, PPT Slides, Handouts and Short Notes. You can also like our Facebook page, subscribe YouTube channel and follow on Google+ for Latest Update.

 

ASSIGNMENT IMPORTANT INSTRUCTION  

Topic:

“Behavioral Theories of Management… Maslow’s Theory    of Need”

case

Saleena Ali was the manager at Aroosh, a well-established Health and Fitness club in Lahore. Aroosh has made its name in the local market as provider of high quality fitness classes in form of gym and aerobics. The instructors were considered superior to those working in other facilities as they were catering to more classes in a day and has more experience due to this. It was offering around 50 classes each of aerobics and gym (trainer sessions) in a week giving its members a wide range of class times to choose from.

Saleena had recently been promoted as manager after working at Aroosh as the aerobics instructor. She was a very popular instructor among the members and was considered as one of the reasons of their aerobics program success. When she was made manager, the club was not financially in a good position mainly due to the high percentage of earnings going towards payroll. She upon becoming manager cut the cost, by eliminating unnecessary management positions. Though there was unavoidable unhappiness, Saleena was pleased that the management side of the club was now in order and not taxing on their earnings.

Now her concern was the reception staff, aerobics instructors and gym trainers who according to her were not working as they should be. She noticed that they all were spending most of the time chatting with each other and also not giving their best towards conducting classes and sessions. Sessions of aerobics and gym were not timely starting and equipment (music player, gym equipment) was not ready on time for session. Instructors and receptionists were also accustomed to informally swapping shifts and classes when the posted schedule conflicted with other plans. Most of them were University students, studying in morning or evening shifts at different universities. They were paid minimum of 100 Rs an hour for receptionist and 300 Rs per session to the instructor which was more or less equal to the market rate.

Saleena decided to hold a general meeting with the reception staff and instructors to let them know her expectations from them. She was their mentor before and had a friendly relation with them but now her duty as manager was to ensure smooth running of business and make profit for the club. She was genuinely concerned about the club as she had worked hard to make it a success for her professional as well as personal reasons. She told the instructors and receptionist to give their best to make Aroosh a profitable club once again. She explained to them that they need to work on their lax attitude. She emphasized on no chit chat and the relaxed of working they are used to off. Saleena asked the receptionists to be on their seats at all times and instructors were told to be prepared for their sessions 15 minutes before the scheduled time. Casual and informal shift changing was also prohibited and could only be done with her consent. She explained that when the club will be successful they all will feel proud that they are responsible for this success.

A few weeks later Saleena was shocked to see receptionists, instructors leaving their jobs and joining other places even though they were offering less salary. Over all morale of the remaining staff was also down. Saleena thought that she felt so good when she saw the club becoming successful and knowing she has a part in making it successful but why does these people not feel the same?

assignment question

Describe the motivational problems of the staff at Aroosh using Abraham Maslow’s

Needs Hierarchy.	(5)
What strategies should Saleena adopt to deal with the problems?	(5)

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Related to loadshedding

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Recommended: Midterm Solved Papers Reference by Moaaz

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